Supplier Audit
Confirm quality, consistency, identify risks, and improve supplier performance — strengthening manufacturing quality, process quality, and overall operations quality management across the supply chain.
Industrial equipment manufacturers, Automotive OEMs, Tier-1 & Tier-2 manufacturers rely on suppliers for critical components, yet supplier quality teams often lack the tools to audit effectively. Manual checklists, offline evidence, slow communication, and delayed CAPA management cycles make it difficult to maintain consistent standards.
Without unified quality audits or modern quality management system software, organisations cannot generate meaningful manufacturing quality analytics. With growing complexity in supply chains, visibility into open non-compliances is nearly zero—leading to reactive firefighting instead of preventive quality control.
When an automotive OEM began modernising its supplier quality program, the first discovery was stark: every supplier quality team was working differently. Checklists varied by region and supplier, evidence quality was inconsistent, and CAPA follow-up lived across emails, WhatsApp groups, and spreadsheets. Leadership had no single view of what was open, overdue, or recurring — a critical gap in their supplier audit and vendor audit processes.
AuditVista was introduced to bring order, transparency, and predictability to their quality audits.
The Central Quality team began by converting their scattered manual & Excel checklists into a standardised digital format inside AuditVista — enabling consistent supplier audits across all regions. The biggest shift happened immediately: All supplier quality teams, regardless of region or supplier maturity, now evaluated suppliers using the same scoring logic, same criteria, and the same evidence expectations. This eliminated the long-standing variation that made supplier comparisons impossible and strengthened their production quality baseline.
Before rollout, the organisation conducted quick onboarding sessions. Supplier quality teams were shown how to capture photos, annotate defects, and log NCs from their mobile devices. They immediately realised they no longer needed to juggle notebooks, cameras, and Excel sheets. Within the first week, work became simpler, more standardised, and aligned with best practices for quality audits.
On the shopfloor, auditors now documented NCs with:
What previously required after-hours consolidation was now happening in real time. NCs were no longer ambiguous; they were backed by clear, visual evidence — enabling accurate supplier corrective action requests.
Earlier, CAPA delays were common because:
With AuditVista, once an NC was raised, CAPA was automatically routed to the responsible supplier manager with due dates and evidence requirements. The system handled reminders, escalations, and overdue notifications — reinforcing disciplined CAPA management.
For the first time, the team saw a visible reduction in open and overdue CAPAs.
Before implementation, leadership reviews depended on outdated PPTs updated manually every week.
Now, with dashboards showing:
CXOs, VPs & Heads could finally compare supplier performance with confidence. This enabled proactive decisions and better alignment of sourcing with quality maturity.
Within months, the organisation observed:
Expectations were clearer, evidence requirements were standardised, and supplier performance improvements were visible to leadership — strengthening their operations quality management capabilities.
AuditVista didn’t just automate audits; it transformed how the automotive organisation collaborated, responded, and improved across the supply chain.